Privacy Policy · WaveAI Pro

1. Scope

This Privacy Policy applies to personal data processed by WaveAI Pro when you use our website, platform, or services. Where we provide services on behalf of a mobile operator or business partner, that partner may also act as a controller of your data under its own privacy notice.

2. Data we collect

We collect data you provide, data generated through your use of the Service, and data we receive from partners:

Account & contact details — such as name, company, email, or mobile number (MSISDN) where relevant to a service or enquiry.
Subscription & billing data — records of opt-in, subscriptions, charges, renewals, and cancellations, including information exchanged with operators and payment providers.
Usage & device data — interactions with our services, delivery and engagement events, and technical data such as IP address, device, and browser information.
Content data — information needed to generate or deliver requested content.
Communications — messages you send us, including through our contact form.

3. How we use data

To provide, operate, and improve the Service and generate or deliver requested content;
To manage subscriptions, opt-in consent, billing, renewals, and cancellations;
To communicate with you about services, support, and important notices;
To maintain security, prevent fraud and abuse, and meet legal and regulatory obligations;
To understand usage and improve performance, reliability, and content quality.

4. Legal bases

Where applicable data-protection law requires a legal basis, we rely on: your consent (for example, double opt-in to a subscription or marketing); performance of a contract; compliance with legal obligations; and our legitimate interests in operating and securing the Service, balanced against your rights.

5. How we share data

We share personal data only as needed to run the Service:

Mobile operators & aggregators — to enable subscriptions, delivery, and carrier billing;
Payment providers — to process charges and refunds;
Service providers — vendors that host, support, or help operate the Service under appropriate confidentiality and data-processing terms;
Legal & safety — where required by law, regulation, or to protect rights, safety, and the integrity of the Service.

We do not sell your personal data.

6. Retention

We keep personal data for as long as needed to provide the Service and for legitimate business, legal, tax, and regulatory purposes — including retaining consent and subscription records where operator and regulatory rules require an auditable trail. When data is no longer needed, we delete or anonymise it.

7. Security

We use technical and organisational measures designed to protect personal data against unauthorised access, loss, or misuse, including access controls and encryption of sensitive credentials. No method of transmission or storage is completely secure, but we work to protect your information and to respond appropriately to incidents.

8. International transfers

Personal data may be processed in countries other than your own. Where we transfer data across borders, we take steps to ensure an appropriate level of protection consistent with applicable law.

9. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to withdraw consent, and to data portability. To exercise these rights, contact us. You can stop subscriptions at any time via our unsubscribe options, and you may have the right to complain to your local data-protection authority.

10. Children

The Service is not directed to children below the age of digital consent in their jurisdiction, and we do not knowingly collect their personal data. If you believe a child has provided us data, please contact us so we can address it.

11. Cookies

Our website uses cookies and similar technologies. For details and your choices, see our Cookie Policy.

12. Changes & contact

We may update this policy from time to time and will revise the “last updated” date accordingly. For questions or requests about your data, please contact us.

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